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Technical support
CRI JOLANTA provides to its customers the technical knowledge that is necessary to plan, solve,
integrate and implement a complete application solution. Our experts can help in choosing the best
technical solution and the most cost-effective solution for the application specified by the customer,
supporting it throughout the development of the application, as well as after its implementation
(both hardware and programming).
CRI JOLANTA provides technical support for all products sold. The main goal pursued by technical
support is to solve technical problems that arise during use of these products and during development
of applications with these products (from concept to completion and use).
As part of technical support:
- we install and configure hardware and software on-site,
- we conduct trainings in the use of hardware and software,
- we provide technical advices,
- we provide warranty and post-warranty service for hardware and software,
- we conclude contracts for extended service support enabling on-site repairs and shortening the
response time and the device repair time.
- we provide the latest software versions (as part of the current customer's technical support
and maintenance), device drivers, patches for software, user manuals, etc.,
- we also offer a number of additional services.
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